Cookies & privacy notice

1. Who we are

Piczpool Renewables is the controller of personal information described in this notice. For privacy questions or requests, email piczpool@gmail.com.

2. Cookies and similar technologies

This website does not intentionally use advertising, behavioural-tracking or audience-measurement cookies. It may use strictly necessary cookies or similar technologies provided by the website-hosting and security infrastructure to:

• deliver pages and balance traffic;
• maintain security and prevent abuse;
• remember essential technical settings; and
• ensure reliable operation of the website.

These technologies are essential to provide the website and do not require consent under the applicable strictly-necessary exemptions. They are not used by Piczpool Renewables to build advertising profiles.

If optional analytics, advertising or other non-essential technologies are introduced later, this notice will be updated and those technologies will not be activated until the visitor has made an appropriate choice where consent is required.

3. Information we receive

When you email us, we may receive your name, email address, organisation, telephone number, project information and anything else you choose to include. Website hosting and security providers may process limited technical information such as IP address, browser type, device information, request time and security logs.

4. Why we use personal information

We use enquiry information to respond to you, consider a potential engagement, prepare a proposal, deliver requested services, maintain business records and protect our legal rights. Depending on the circumstances, the lawful basis is taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or our legitimate interests in operating and protecting the business and responding to professional enquiries.

We do not use enquiry details for unrelated electronic marketing without an appropriate lawful basis and any consent required by applicable electronic-marketing rules.

5. Sharing and international processing

Information may be processed by service providers supporting website hosting, cybersecurity, email, document storage and professional services. We disclose information only where necessary, under suitable contractual or legal safeguards. Some providers may process information outside the UK or European Economic Area; where required, appropriate transfer safeguards are used.

6. Retention and security

Enquiries that do not lead to an engagement are normally retained for up to 24 months, unless a longer period is reasonably required for legal, regulatory or business-record purposes. Contract and project records may be retained for longer in line with contractual, insurance, tax and legal requirements. Reasonable organisational and technical measures are used to protect personal information.

7. Your rights

Subject to applicable law, you may request access to your personal information, correction, deletion, restriction, portability, or object to certain processing. Where processing relies on consent, you may withdraw it at any time without affecting earlier lawful processing.

Contact piczpool@gmail.com to exercise a right. UK residents may complain to the Information Commissioner’s Office. Individuals in the EEA may contact their local data-protection authority.

8. Managing cookies

You can block or delete cookies using your browser settings. Blocking strictly necessary technologies may prevent parts of the website from operating correctly. As the site currently uses no optional cookies controlled by Piczpool Renewables, there is no optional-cookie preference panel.

9. Changes to this notice

We may update this notice when the website, our services or legal requirements change. The latest version will always be published on this page with its revision date.